When a pipe bursts or a storm backs up your drain lines, waiting on hold is the last thing you can afford. Our Auburntown-based crews carry moisture meters and truck-mount extraction equipment on every rig so the drying process starts the moment we knock on your door.
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Aqua Guard Water Damage built its Auburntown operation around one standard: arrive fast, document everything with moisture readings and thermal imaging, and communicate the drying plan in plain language before we touch a single wall.
Every technician on our Auburntown roster is background-checked, licensed, and insured, and every truck is stocked with commercial-grade air movers, low-grain-refrigerant dehumidifiers, and antimicrobial treatment for contaminated water intrusion.
Beyond the technical certifications, our crews are trained to communicate clearly under pressure, because a homeowner dealing with a flooded home deserves plain answers, not jargon.

Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
A persistent musty smell in a basement or bathroom usually means microbial growth has already started somewhere you can't see, often inside wall cavities or under flooring. Air fresheners will mask it temporarily but won't touch the actual source.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
If your usage climbs but nothing in your household routine changed, a hidden leak behind a wall or under the foundation is worth investigating immediately, since slab leaks rarely announce themselves any other way.
Wallpaper that lifts at the seams after being fine for years is often a sign that humidity or a slow leak has changed the moisture level inside that wall.
Mold that returns after cleaning with bleach is a sign the underlying moisture source was never addressed, since surface cleaning does nothing for saturated material behind the wall.
Our Flood Damage Cleanup process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Standing water gets removed with commercial extraction equipment first, then we run moisture readings across every affected surface so the drying plan targets what's actually still wet, not what looks dry on the surface.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
Specialized cleaning techniques can often save upholstery, electronics, and documents that look like a total loss at first glance, which keeps out-of-pocket replacement costs down.



Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
A crew close by isn't a marketing line — it's the difference between drying equipment running in an hour versus waiting half a day.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-578-1604Whether your address falls in 37016 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Auburntown routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.

"I called in a panic at 11pm and someone actually picked up. The tech here in Auburntown had air movers set up before midnight and explained exactly what they were doing and why."
James R., Auburntown"Our basement took on water during a storm and the crew classified it, extracted it, and had dehumidifiers running the same afternoon. The final invoice matched the upfront quote exactly."
Denise M., Auburntown"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Auburntown"Fast response, clear pricing, and they coordinated directly with my insurance adjuster which saved me a huge headache during a stressful week."
Priya S., Auburntown"We had a slow leak we didn't notice for weeks and the crew found moisture in places we never would have checked using thermal imaging."
Carlos V., Auburntown"Coordinating a commercial job around our operating hours could have been a nightmare, but their crew worked around our schedule without us having to ask twice."
Angela F., Auburntown"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Auburntown"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Auburntown